Turn Inquiries into Clients. Fill Shifts. Deliver Care.
CareReady AI deploys three specialized agents that automate your lead intake, caregiver hiring, and on-demand medication delivery — so your team focuses on what matters most.
Trusted by private duty home care agencies across the US
ComfortCareSeniorPathHearthHomeGoldenYears CareBrightCare GroupSerenity Home
Platform
Three AI agents built for private duty home care operations
🤝
Lead Nurturing & Intake Agent
Responds to every family inquiry within 60 seconds, qualifies leads, answers care questions, collects intake info, and books in-home assessments — automatically.
👩⚕️
Caregiver Recruitment Agent
Works your hiring pipeline 24/7 — screening applicants, collecting certifications, sending background check consent, and scheduling orientations hands-free.
🚗
On-Demand Delivery Agent
Lets families and care coordinators request medication and essential deliveries via SMS or WhatsApp — instant quotes, real-time tracking, and confirmations automatically.
💬
Omnichannel Conversations
SMS, WhatsApp, email, and web chat — one AI handles every channel with full conversation history unified in one place.
🔗
Connects to Your CRM
Native integrations with WellSky, AxisCare, Alayacare, and more. Every lead, applicant, and delivery request syncs automatically.
📊
Unified Dashboard
Track lead-to-client conversion, caregiver pipeline, and delivery volume all in one real-time operations dashboard.
Live & Working — Powered by Instant Courier Rates
One text. End-to-end delivery.
A family sends a single WhatsApp or SMS message. CareReady AI handles the conversation, Instant Courier Rates dispatches the driver, and your caregiver never has to leave the client's side.
💬
Step 1 — Family
Family texts a delivery request
Via WhatsApp or SMS — any time of day. "Can someone pick up Mom's heart medication from CVS on Hillsborough Ave?"
📱 WhatsApp💬 SMS
Can someone pick up Mom's heart medication from CVS on Hillsborough Ave?
Got it! I can arrange that pickup. What's the delivery address and is there a preferred time window?
123 Maple St, before 3pm if possible
🤖
Step 2 — CareReady AI
AI confirms details & sends an instant quote
The agent extracts pickup location, delivery address, item type, and time window — then pulls a live quote from ICR and sends it back in seconds.
<30sQuote returned
24/7Always on
✅ Here's your quote: CVS → 123 Maple St Est. arrival: 2:45pm Cost: $14.50
Reply YES to confirm.
YES
Perfect — dispatching now. You'll get a tracking link shortly. 🚗
🚗
Step 3 — Instant Courier Rates
ICR dispatches the nearest available driver
The confirmed request hits your ICR dashboard automatically. The nearest available driver is assigned, a real-time tracking link is generated, and dispatch happens without anyone touching a keyboard.
Pickup: CVS Hillsborough Drop-off: 123 Maple St ETA: 2:43pm
Track live → icr.app/track/A94F
👩⚕️
Step 4 — Caregiver
Caregiver stays with the client — notified automatically
The assigned caregiver gets an SMS alert with the ETA so they're ready at the door. No phone tag. No leaving the client unattended. No pharmacy run.
🔥Eliminates the #1 cause of caregiver burnout — errand trips
👩⚕️ CareReady Alert
Medication delivery arriving at Margaret's address at 2:43pm.
No need to leave — driver is handling it. Stay with your client.
📋
Step 5 — Auto-logged
Delivery logged to client record & billing
Every delivery is automatically written to the client's profile in your CRM — items, cost, timestamp, driver, and confirmation — synced from ICR with zero manual entry.
0Manual entries
100%Audit trail
AutoBilling sync
Client Record — Margaret T.✓ Synced
ItemHeart medication (CVS)
DeliveredToday, 2:41pm
DriverMarcus R.
Cost$14.50
BillingAuto-added ✓
This is live today
Your caregivers shouldn't be running errands
One text from a family member sets off the entire automated chain. No staff intervention, no missed pickups, no caregiver burnout.
Our AI handles every touchpoint in the family journey — no missed calls, no delayed follow-ups, no leads slipping through the cracks.
1
Family submits an inquiry
Via your website, Google ad, or a direct text — CareReady AI responds in under 60 seconds, any time of day.
2
AI qualifies & nurtures the lead
Asks about care needs, location, timeline, and budget. Answers questions about services, pricing, and caregivers.
3
Full intake collected automatically
Qualified families complete a conversational intake — medical history, insurance, care needs — before your coordinator ever picks up the phone.
4
Assessment booked, file ready
In-home assessment scheduled, complete client profile handed to your team — ready from day one.
67%Faster intake
<60sResponse
3xApplicants
Reviews
Private Duty Home Care Agencies growing with CareReady AI
★★★★★
"We used to lose half our leads because we couldn't call back fast enough. CareReady's intake agent responds instantly and books the assessment — our conversion rate is up 40%."
DM
Diane M.
Owner, ComfortCare Home Services
★★★★★
"The caregiver recruitment agent is incredible. It screens applicants overnight, collects certifications, and hands us only the qualified ones. We went from 3 hires a month to 11."
TN
Tanya N.
HR Director, GoldenYears Care Group
★★★★★
"The on-demand delivery agent eliminated 90% of our caregivers' pharmacy runs. Families text a request and it's handled — the caregivers stay with the clients where they belong."
RK
Robert K.
CEO, BrightCare Group
🚗
Sister Platform
Need courier delivery for medications & essentials?
InstantCourierRates.com provides HIPAA-compliant delivery for private duty home care agencies — medications, supplies, and documents, right to the resident's door.
Ready to stop losing leads and struggling to hire?
Join 50+ private duty home care agencies already running on CareReady AI.
AI Agents
Three agents. Infinite capacity.
Three specialized AI agents that handle the biggest operational headaches in private duty home care — getting clients, finding caregivers, and delivering care essentials.
The Agents
Meet your three AI teammates
Agent 01
Lead Nurturing & Intake Agent
Handles every inbound family inquiry from first contact all the way through a completed intake file — without your staff lifting a finger.
1
Responds to web form, SMS, or ad leads within 60 seconds — any time, any day
2
Asks qualifying questions: care type, hours per week, location, urgency, and budget
3
Answers common questions about services, pricing, caregiver matching, and insurance
4
Collects full intake: medical history, ADL needs, emergency contacts, insurance info
5
Books the in-home assessment and syncs the complete client file to your CRM
6
Follows up with unresponsive leads on a nurture sequence until they convert or opt out
Agent 02
Caregiver Recruitment Agent
Works your caregiver hiring pipeline 24/7 — screening, credentialing, and scheduling so you always have qualified staff ready to place.
1
Instantly responds to job board applicants on Indeed, ZipRecruiter, and Facebook Jobs
2
Asks pre-screening questions: experience, certifications, availability, location, and transport
3
Requests and collects CNA/HHA certificates, references, and ID documents via SMS link
4
Sends background check consent forms and tracks completion automatically
5
Schedules orientation and interviews with your HR team's calendar — zero manual steps
6
Re-engages passive candidates in your database when new shifts open up
Agent 03
On-Demand Delivery Agent
Eliminates pharmacy runs and errand trips by letting families and coordinators request medication and essential deliveries via a simple text.
1
Family or care coordinator texts a delivery request via SMS or WhatsApp — any time
2
AI confirms pickup location, delivery address, item details, and preferred time window
3
Generates an instant courier quote and sends it back for approval before dispatching
4
Dispatches to the nearest available driver and sends a real-time tracking link
5
Notifies the family and caregiver at pickup, in-transit, and on delivery confirmation
6
Logs every delivery in the client record and syncs costs to billing automatically
Live Example
See the intake agent handle a real inquiry
This is a real conversation flow — the AI qualifies, answers questions, and collects everything needed before your coordinator ever picks up the phone.
✓ Responds in under 60 seconds, 24/7
✓ Handles objections and answers care questions
✓ Collects full intake before your team calls
✓ Books the assessment automatically
🤝
CareReady Intake Agent
● Active on your website
Hi! I'm here to help you find the right care for your loved one. Can you tell me a bit about what kind of support you're looking for?
My mom is 82 and she needs help a few days a week — mostly bathing, meals, and light housekeeping.
That sounds like a great fit for our personal care services. Is she living at home independently, or with family nearby? And roughly what area are you in?
She lives alone in Tampa. We're about 30 minutes away.
Perfect — we have caregivers in Tampa. How many days per week are you thinking, and is there a particular timeline you're working with?
Under the Hood
Built for the complexity of private duty home care
🔒
HIPAA-Compliant by Design
All conversations and collected data are encrypted, access-controlled, and handled in full compliance with HIPAA regulations.
🧠
Trained on Private Duty Home Care
Our AI understands ADLs, IADLs, care levels, insurance types, and the emotional nuance of these conversations.
🔄
CRM Auto-Sync
Every lead, intake form, applicant, and delivery request syncs in real time to WellSky, AxisCare, Alayacare, or your custom CRM.
📱
Omnichannel Reach
Engage families and caregivers across SMS, WhatsApp, email, and web chat — with full conversation history in one place.
⚡
Instant Escalation
When a conversation needs a human, the agent flags it, summarizes the context, and alerts your team — no one falls through the cracks.
📈
Pipeline Analytics
See exactly where leads drop off, which recruitment sources produce the best hires, and how delivery volume trends over time.
See all three agents live on your own workflows
We'll walk you through a personalized demo using your agency's actual processes.
Pricing
One platform. Everything your agency needs.
AI automation for intake, hiring, and deliveries — or just the delivery network. Choose what fits your agency.
Bundle both and save 15% — ask us how.
Starter
$297/mo
For agencies ready to automate client intake and stop losing leads to slow response times.
Ideal for: Senior living networks, large agencies, pharmacy and lab partners.
Everything in Pro, plus:
Premium customer support with dedicated success manager
Priority feature enhancement requests
Net 30 payment options
Exclusive partner discounts and add-ons
Release notes and early access to new features
* Scale your delivery network without adding administrative burden.
Compare delivery plans
Feature
Care Facility Starter
Agency Pro
Network Enterprise
Delivery volume / month
Up to 10
11 – 20
21+
Unlimited delivery quotes
✓
✓
✓
HIPAA-compliant tracking
✓
✓
✓
Caregiver alerts & notifications
✓
✓
✓
Custom Resident Delivery Forms
✓
✓
✓
Multi-facility workflows
—
✓
✓
Caregiver Automated Reminders
—
✓
✓
EMR / pharmacy API integrations
—
✓
✓
Dedicated success manager
—
—
✓
Net 30 payment options
—
—
✓
Early access to new features
—
—
✓
💡 Bundle Deal
Add AI Automation to any Delivery plan
Run your intake agent, caregiver recruiter, and on-demand delivery agent all from one platform — bundled with your ICR delivery subscription for 15% off.
Not sure which plan fits?
Book a demo and we'll map out the right setup for your agency's size and goals.
Blog
Resources for private duty home care agencies
Automation guides, industry trends, and growth playbooks for modern care agencies.
🤝
AI & Automation
How a Tampa Agency Increased Client Conversions by 40% Using an AI Intake Agent
A real case study on how automating the intake process transformed one agency's growth without adding a single staff member.
👩⚕️
Caregiver Hiring
The Caregiver Shortage Isn't Going Away — Here's How to Hire Faster Anyway
Practical strategies for automating your caregiver pipeline so you can fill positions in days, not weeks, even in a tight labor market.
🚗
Care Delivery
Eliminating Pharmacy Runs: How the On-Demand Delivery Agent Reduces Caregiver Burnout
Every pharmacy run a caregiver takes is time away from the client. Here's how agencies are solving it with a single text message.
🚀
AI & Automation
Why Most Private Duty Home Care Leads Never Convert (And the Fix Is Simpler Than You Think)
Speed-to-response is the single biggest factor in private duty home care lead conversion. Here's the data — and how AI solves it.
📊
Client Acquisition
Private Duty Home Care Agency Benchmark Report 2024: KPIs Top Agencies Track Every Week
We surveyed 300+ private duty home care owners. Here are the numbers that separate the 7-figure agencies from everyone else.
💬
Care Delivery
SMS vs. WhatsApp for Senior Care Delivery Requests: Which Channel Wins?
We analyzed 50,000 delivery request conversations. The channel that gets families to respond fastest may surprise you.
Get the caregiver retention playbook
Join other private duty agency owners getting our weekly automation and growth guides.
Request a Demo
See how CareReady AI works for your agency. We'll walk you through all three agents live.
✅ You're subscribed! Check your inbox shortly.
📖 Free Resource
Get the Caregiver Retention Playbook
Join other private duty agency owners getting weekly AI automation tips, hiring strategies, and growth guides — free.